Most of the time when I talk to my prospects looking to automate their professional services organization the dilemma is the choice between NetSuite SRP or Openair PSA. These two are not just set of applications with a few overlapping functionality but also integrate with each other.
So what’s at offer?
NetSuite SRP provides a comprehensive, end-to-end Services Resource Planning (SRP) solution that supports an entire services business. From Customer Relationship Management (CRM) and Professional Services Automation (PSA), to accounting/Enterprise Resource Planning (ERP), NetSuite SRP supports the complete bid-to-bill lifecycle with a powerful Software-as-a-Service (SaaS) suite.
From resource management and project management, to time and expense tracking, project accounting and advanced billing and invoicing, NetSuite OpenAir supports the entire professional services delivery lifecycle with a powerful Software-as-a-Services (SaaS) suite.
What is the difference?
NetSuite comes from its legacy of being a strong financial management solution which has added functionality of Project management and later Resource management and project accounting but OpenAir was born to perform these functions. OpenAir being Lasor focused on project management, Resource management, Time tracking, Project Accounting and expense management integrates with most of the Financial accounting software, CRM tools and HR tools.
Who Scores Where?
Still Confused what to go for ?
Ask these questions and you should be clear.
1. What’s driving your requirement for automation? Project Management or an Integrated solution?
2. How big is your Professional services organisation?
3. Do you have a Financial management system in place and you are satisfied with it?
4. How important is skill management and resource management for projects?
If the requirement is driven from your Professional Services team and you are a organisation with more than 100 project members and are not planning to replace your existing financial management solution then OpenAir becomes a natural choice. On the other side if the requirement is driven from the finance team then you are possibly looking at replacing your ERP / financial management system with NetSuite SRP.
Whenever you have overlapping functionalities it is quite natural to get confused, however if we are clear on what is driving the requirement, we definitely can zero down on the right solution. Openair today boasts of the best of professional services organisations using it integrated with NetSuite or any other financials, whereas NetSuite today boasts of larger services and software organisations either integrated with Openair or other PSA tools as well if needed.
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